I had stated previous that this was my most difficult yet rewarding project to date, the reasons being I felt a huge pressure on the fact that Webex has such a diverse user base, it would be crucial to ensure that the platform is accessible to everyone, regardless of their abilities. But what I learnt was to trust the design process and let it guide you to through the user experience. I was able to test and iterate with navigation and designs with real users and to gather their feedback to loop back into the designs. We worked with customers throughout the process to get users Beta testing these designs and I found this crucial to the project and am grateful for working with such users. In the end the team that worked on this received a quality recognition award internally and this among the positive feedback from users when shipped only validated the feeling of how rewarding such a project can be!